Privacy policy

The Child Maintenance Service is covered by the Department for Work and Pensions' personal information charter (opens in a new tab) known as our privacy policy. It tells you:

• what standards you can expect from us
• how and why we use your personal information
• what rights and responsibilities you have

If you live in Northern Ireland you should read the Department for Communities privacy notice (opens in a new tab)

Cookies

We sometimes put small files (known as 'cookies') onto your computer to collect information about how you browse the site. They cannot be used to identify you personally.

We use cookies to help us:

• remember your device and any information you give us
• measure how you use our services so we can update and improve them based on your needs

Find out:

• how My Child Maintenance Cases uses cookies
• more about cookies on GOV.UK

Making a payment online or over the telephone

When you make a payment online or over the telephone you will be using a service provider who will:

• be the data controller
• be responsible for processing any data you share with them
• publish and manage their own privacy notice with details of how to contact them

Our payment services are delivered with the help of gov.uk pay and WorldPay. You can read their privacy notices here:

• Gov UK payment services (opens in a new tab)
• Worldpay (opens in a new tab)