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About this website

How do I start using this website?

If you already have a case with the Child Maintenance Service, you can manage it online on the self-service website.

You will need to confirm your identity. To do this, you will need the following information: your child maintenance Customer Reference Number, PIN and your National Insurance number.

What can I do on the self-service website?

With the self-service website, all the information you need to manage your child maintenance is in one place. You can make maintenance payments, update personal information and send us secure messages.

The site also gives you a history of all the communication between you and the Child Maintenance Service.