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Self-service website for clients

Welcome to the self-service website for clients of the Child Maintenance Service. If you already have a case with us, you can manage it online here. If you don't have a case, you can find information about child maintenance - including how to open a case - at
GOV.UK opens in new window icon (for Great Britain cases) or NIDirect opens in new window icon (for Northern Ireland cases).

To access your child maintenance case online, we need to confirm your identity.

Government Gateway will soon be closing. If you've used Government Gateway in the past to sign in, you will soon be asked to sign in using your personal information. It's quick and easy to do.

You can start doing this straight away by clicking the self-service link below. You'll then be able to manage your child maintenance case online.

Sign in to your self-service account

You will need your Customer Reference Number, National Insurance number and PIN.

Other ways to sign in

To sign in using Government Gateway, please click here.

If you are looking for our employer site, you are in the wrong place

This site is for individuals who pay or receive child maintenance. If you're an employer who pays your employees' child maintenance through their earnings, go to the self-service site for employers.