Reset memorable password
If you have forgotten or want to change your memorable password you can reset it using a one time passcode (OTP).
We will send you a 6 digit OTP, by SMS text message, to the mobile phone number you have registered with us. This helps us make sure it's really you logging in.
The OTP is valid for ten minutes. If you do not use it within this time, you will need to request a new one. A maximum of three codes may be requested in any one day.