Accessibility statement for My Child Maintenance Case and Child Maintenance Employer service
This accessibility statement applies to My Child Maintenance Case and Child Maintenance Employer Service.
This website is run by the Child Maintenance Service. We want many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet (opens on a new tab) has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- most older PDF documents are not fully accessible to screen reader software
Feedback and contact information
Contact the Child Maintenance Service if you:
- find any problems not listed on this page or think we’re not meeting accessibility requirements
- need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact
We’ll consider your request and get back to you.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').
If your case is based in Northern Ireland, contact the Equalities Commission for Northern Ireland (ECNI) (opens in a new tab).
If you’re not happy with how we respond to your complaint contact the Equality Advisory and Support Service (EASS) (opens in a new tab).
Technical information about this website's accessibility
The Child Maintenance Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.The Child Maintenance Employer service is partially compliant.
Preparation of this accessibility statement
This statement was prepared on 30 May 2022. It was last reviewed on 24 September 2024.
This website was last tested on 24 September 2024 against the WCAG 2.2 AA standard.
The test was carried out by Child Maintenance Service website team. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.