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Accessibility statement

This website is run by the Child Maintenance Service. It is designed to be used by as many people as possible. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet (opens on a new tab) has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format, contact us and tell us:

  • the web address (URL) of the content
  • the format you need - for example braille, large print, audio tape or CD

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or you think we are not meeting the accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

If your case is based in Northern Ireland, contact the Equalities Commission for Northern Ireland (ECNI) (opens in a new tab).

If you contact us with a complaint and you're not happy with our response contact the Equality Advisory and Support Service (EASS) (opens in a new tab).

Technical information about this website's accessibility

The Child Maintenance Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard (opens in a new tab).

What we're doing to improve accessibility

We are currently working towards delivering WCAG 2.2 improvements. We will update this page when we meet the new requirements.

How we tested this website

This website was last tested on 30 May 2022. The test was carried out by the Digital Accessibility Centre and checked for compliance with WCAG 2.1AA.

This statement was updated on 5 September 2023.