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Self-service website for clients

Welcome to the self-service website for clients of the Child Maintenance Service. If you already have a case with us, you can manage it online here. If you don't have a case, you can find information about child maintenance - including how to open a case - at GOV.UK opens in new window icon (for British cases) or NIDirect opens in new window icon (for Northern Ireland cases).

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Register - If you're a new user

You need to complete three steps to get into your account for the first time.
  1. Register and log in to the Government Gateway
    You will be given a Government Gateway user ID and password, which you can use to log in next time.
  2. Enrol for the self-service site on the Government Gateway
    Once you're logged into the Government Gateway, you can sign up for the self-service site.
  3. Log into your self-service account
    When you've registered and enrolled, you'll come back to this page. Use the box next to this one to log into your self-service account.
Already registered with Government Gateway?  Enrol now
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Log in - if you're an existing user

You can log in to your self-service account here.
Click the 'Log in' button below and then follow the on-screen instructions. You'll need your Government Gateway details and Client PIN from the Child Maintenance Service.
Make sure you are registered with the Government Gateway and enrolled for this service before you try to log in.
Update your Government Gateway details

If you're looking for our employer site, you're in the wrong place

This site is for individuals who pay or receive child maintenance. If you're an employer who pays your employees' child maintenance through their earnings, go to the self-service site for employers .