About this website
How do I start using this website?
If you already have a case with the Child Maintenance Service, you can manage it online on the self-service website.
You will need to confirm your identify. To do this, you will need the following information: your child maintenance Customer Reference Number, PIN and your National Insurance number.
Government Gateway will soon be closing and it will be replaced with this quick and easy way to access your child maintenance case online.
If you've used Government Gateway in the past to sign in, you will soon be asked to sign in using the above information. You can start doing this straight away.
What can I do on the self-service website?
With the self-service website, all the information you need to manage your child maintenance is in one place. You can make maintenance payments,update personal information and send us secure messages.
The site also gives you a history of all the communication between you and the Child Maintenance Service.